Saturday, March 15, 2008

Frequently asked questions

How to order?
For orders and enquiries, please email e.smalltalk@gmail.com. You can also post a comment but emails are faster and safer :) Please also indicate the particular set or item that you are enquiring about.

To facilitate orders, please email us using the following format:

Your name (indicate if you are the mummy/papa/gift buyer):
Baby's name and gender (optional):
Item name (and number, where applicable):
Your address:
Your contact number:
Your email address:
Any other information you think is necessary:

How to pay?
Upon confirmation of your order, you will receive an email from us with our bank details. Simply transfer the amount of your purchase, and we will send your items out by normal mail within 3 working days.

Are there any promotions for bulk purchase?
For purchases over $30, you will receive a complimentary romper from the bunny and bear series. You can state your preferred designs but please note that they are subjected to availability.

Does SmallTalk ship internationally?
Yes we do! However postage is only complimentary for local mails. For international shipments, please check with us for rates.

Why buy through SmallTalk ?
We carry unique designs at reasonable prices. We are able to do that because we do not have high rents and other overhead costs to pay that have to be translated into our products' prices. Items will be sent to your home so you don't even need to step out of the house to receive these adorable items.


No comments: